Technical Support Choices

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Whether you're in your office, hotel room or...

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in the middle of nowhere, if you can get the Internet we can get help to you.


Choose the support package that's right for your business:

  • Per-incident Support Package (PSP)
    • perfect for businesses that have tech-savy staff
    • ideal for the occassional need for help
    • 1 hour minimum followed by billing in 15 minute increments


  • Monthly Support Package (MSP)
    • this option supports a proactive approach to technology maintenance
    • perfect for businesses with a larger number of technology assets or when there's a preference to have I.T. professionals address on-going maintenance tasks
    • any assets nearing the end of their life cycle are identified and scheduled for the next upgrade rotation
    • one set fee means you get a monthly visit to ensure your technology is working at its peak


  • On-site and Remote Technical Support (ORTS)
    • these options can be mixed and matched at your discretion
    • all clients are offerred the choice of having their computer(s) setup to accept remote assistance from our support centre
      • there is NO additional charge to activate this feature
      • standard PSP / MSP / technical support fees apply
      • most clients find this very convenient since wait times for a support call are dramatically reduced because help can be rendered without the need for a physical visit
      • the connection between our support centre and your computer is encrypted to protect your data and privacy using modern cyphers, Secure Sockets Layer (SSL) and AES-256 bit encryption... just like the banks
      • a high speed internet connection is required for this feature to work
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Privacy Policy: All services are rendered with the strictest of confidence. Your personal and or business information will never be shared with, or sold to, any third party.
Terms and Conditions: Prices may change without notice. Shipping, additional costs as a result of client-requested changes and taxes are extra.

© Bob Kyriakides 2017